Privacy Policy

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Privacy Policy - MIX and MIX Market

Privacy Policy (updated June 29, 2018)

At MIX, we are committed to protecting your privacy online and have taken steps to protect the personal information you share with us. To help us protect your privacy, you should maintain the secrecy of the username and password you may have set up in connection with your participation in any MIX service or platform. Although MIX maintains reasonable efforts in safeguarding your personal information, transmissions made over the Internet cannot be made absolutely secure. MIX will not be liable for disclosure of personal information due to errors in transmission or unauthorized acts of third parties.

Information Collection, Use, and Retention

MIX collects certain personally identifiable information when you register for certain MIX services or products. We may also ask you for personal information at other times, for example, when you enter a sweepstakes, contest, or other promotion. Examples of the types of personally identifiable information we collect range from your email address to your name, street address, phone or fax number, email address and credit card information.

MIX uses this data to deliver customized services, content, and advertisement. We may also use this information to bill you for products or services you request or to communicate with you for other purposes related to our business. In addition, MIX may compile anonymized and/or pseudonymized, aggregate statistics about our visitors, customers, sales, traffic patterns, and related site information to improve our services and develop new products, features, and functionality.

We retain the personal information that you provide for so long as is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. If your account is deleted or expires, MIX will retain your personal information to communicate with you for other purposes related to our business.  Should you wish to remove your personal information from direct marketing, please contact MIX as described under GDPR below.

Disclosure of Information

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary: (a) to comply with the law or in response to a subpoena, court order, government request, or other legal process; (b) to protect the interests, rights, safety, or property of MIX or others; (c) to enforce any terms of service on this website; (d) to provide you with the services or products requested by you and to perform other activities related to such services and products, including billing and collection; (e) in connection with a merger, acquisition, or liquidation of MIX; or (f) to operate MIX's systems properly. We may also share your personal information with a sponsor or other third party who is interested in serving you (“Third-Party Providers”).

GDPR – Your Rights

Under the E.U. General Data Protection Regulation (the “GDPR”), E.U. residents have a number of important rights with respect to transparency as to how we use your use personal information. In summary, those include rights to:


  • Access to your personal information and to certain other supplementary information that this Privacy Policy is designed to address
  • Require the correction to any personal information that we hold about you where it is incorrect or incomplete
  • Require the erasure of personal information concerning you in certain situations
  • Receive the personal information concerning you that you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to a third party in certain situations
  • Object at any time to the processing of your personal information for direct marketing
  • Object to decisions being taken by automated means that produce legal effects concerning you or similarly significantly affect you
  • Object in certain other situations to our continued processing, or otherwise restrict our processing, of your personal information


If you would like to exercise any of those rights, please:


  • Email us at
  • Provide enough information to identify yourself (e.g., name, email address)
  • Provide proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill)
  • Provide the information to which your request relates


You have the right, at any time, to lodge a complaint about the processing activities of your personal information by us with the applicable Information Commissioner’s Office, or other competent supervisory authority. 

Acceptance of Terms of Service and Privacy Policy

By accessing MIX's website, you accept the terms of service and privacy policy. MIX may revise the terms of service and privacy policy at any time, and such revisions will be binding when we provide reasonable notice of such revisions and obtain your consent to the extent required by law. If you do not wish to be bound by the terms of service or privacy policy, please exit the MIX website now and refrain from further use.

Contact Us

If you have any questions about our policies or compliance, or wish to exercise any of your rights under this Privacy Policy, please write or call:

Microfinance Information Exchange, INC.

2020 Pennsylvania Avenue NW #353

Washington DC 20006 U.S.A.


Tel: +1 (202) 659-9094


MIX reserves the right to change this Privacy Policy at any time by posting revisions on This Privacy Policy is not intended to, and does not create any contractual or other legal rights in or on behalf of any party. This Privacy Policy applies only to the MIX website and does not apply to other MIX products and services.