Social Performance Resource Center
Social performance encompasses the entire process implemented by an MFI to generate positive outcomes for its clients and for the communities it serves. It includes analysis of the development objectives of institutions, the systems and procedures MFIs have in place, and how effective these are at monitoring progress towards organizational objectives.
MIX is dedicated to bringing social performance management to the forefront of the microfinance industry. As an active member of the Social Performance Task Force (SPTF), an international group composed of investors, donors, MFIs, and microfinance networks, research agencies, and other stakeholders united in the goal of defining, measuring, and improving the social performance of MFIs, MIX takes part in the steering committee and leads the SPTF’s working groups of social performance indicators.
MIX Social Performance Announcements:
- Customer Service Highlight in Microfinance
- Recognizing Commitments to Transparent Social Performance Reporting and Management
- Recognizing Microfinance Practitioners for Outstanding Social Performance Practices
- MIX Brings Social Performance to the Forefront of Microfinance