MBB ISSUE NO. 6, 2001: FOCUS ON PRODUCTIVITY
Date:
March 2001
This sixth issue of the Bulletin focuses on productivity by tackling the challenge faced by microfinance institution staff on managing more clients with fewer arrears.
Featured Articles
Measuring Client Retention
*Rich Rosenberg*
Book Review: Brand and Gerschick’s Maximizing Efficiency
*Robin Young*
Book Review: Campion’s Improving Internal Control
*Luis Schunk*
Bosnian MFIs: Performance and Productivity
*Isabelle Barrès* The Highlights section, based on the information gathered during the past three years from over 100 MFIs around the world, examines the importance of productivity on MFI performance.
